Written & Actual Notice: How We Communicate

We try to keep things simple: usually, you’ll hear from us by text or email. If it’s something official, we may also drop off or mail a written notice, sometimes with a copy taped to your door. Phone calls, voicemails, and in‑person chats also count as “actual notice.”

Clear communication keeps you informed and avoids surprises. Knowing the different ways we might reach you helps you stay on top of deadlines.

• Keep your contact info up to date—phone, email, and mailing address.

• Check your door if we let you know a written notice is coming.

• When you get a notice, read it fully so you know what to do and by when.

• Paying Rent & Late Fees – Notices about rent or fees.

• Moving Out Without Surprises – Timelines depend on proper notice.