Tenants
Doorloop Tenant Portal
Application Questions
Application Criteria
Before we approve a rental application, we review a few key areas: income, credit history, rental history, and background. This article explains what ...
Rental Application Documents & Requirements
When you apply for a rental with us, we’ll ask for certain documents to verify your identity, income, and rental history. This article walks you throu...
How Do I Apply for a Rental?
You’ve found a place you like — now what? This article walks you through the step-by-step process for applying for one of our rentals, from viewing t...
Pet Policy
In most cases, we welcome pets, but they must be approved and meet our requirements to ensure all residents enjoy a safe, clean, and well-maintained c...
Service Animals vs Emotional Support Animals vs Pets
Not all animals are treated the same under housing laws. Service animals and emotional support animals (ESAs) are different from pets, and they’re han...
Getting Started
Paying Rent & Late Fees
Rent is due on the 1st of every month and considered late after the 5th. Late payments incur a $100 fee. We do not accept partial payments — the prima...
Utilities: What You Pay & How
You are responsible for all utilities except trash. In some complexes, we also cover water — check your agreement for details. Pay utility bills direc...
Renter’s Insurance Requirements
You must maintain a renter’s insurance policy with at least $100,000 in liability coverage, covering all tenants in your unit. Renter’s insurance prot...
Next Steps After Your Application Is Approved
Congratulations on being approved to rent a home with Furlo Property Management! Here’s what happens next before your move-in date. Take our short, fr...
How to Set Up Utilities
You’re responsible for setting up utility services in your name before your move-in date. Here’s how to get started. Pacific Power: Website | (888) ...
Living in Your Home
Guests, Noise & Community Rules
Anything about daily living habits, interactions, and limits.
5 articles
Access & Privacy
Articles about landlord entry, notice, and privacy boundaries.
4 articles
Payments & Fees
Covers the money side of living in the unit.
4 articles
Caring for Your Unit
Taking care of your home keeps it safe, comfortable, and in good condition. These guidelines prevent damage, protect your security deposit, and ensure...
Common Area & Grounds Guidelines
Shared spaces should be clean, safe, and welcoming for everyone in the community. No trash, laundry, furniture, or storage in shared spaces. BBQs must...
Parking Rules & Restrictions
Follow all posted parking signage and rules. These ensure our community remains safe, accessible, and visually appealing. No trailers, RVs, campers, o...
Marijuana, Smoking, Vaping Policy
Smoking, vaping, and marijuana use are strictly prohibited inside your unit, in common areas, and anywhere on the property. This policy applies to all...
Musical Instruments, Waterbeds, Aquariums
Musical instruments, waterbeds, and large aquariums are not permitted. These items can cause excessive noise, water damage, or structural stress on th...
Bird/Squirrel Feeders or Outdoor Food
Feeding birds, squirrels, or leaving outdoor food is not allowed. Outdoor food attracts pests, damages property, and can create sanitation issues for ...
Wall Hangings
You can personalize your home with wall hangings, but they must be installed in a way that avoids damage. Improper hanging methods can cause holes, cr...
Laundry Care
Proper care of laundry appliances prevents fires, flooding, and equipment damage. Lint build-up is a fire hazard, and leaky washer hoses can cause cos...
Service Interruptions
Power, cable, or internet outages happen sometimes. We’re not responsible for damages from these interruptions, but we’ll help coordinate with provide...
Can I Paint a Room in My Rental?
Many people want to make a rental feel more like home, and painting is a common way to do that. This article explains when painting is allowed, what a...
Trash, Recycling, and Bulk Disposal
Proper trash and recycling habits keep your home, neighbors, and community cleaner and safer. This article explains how to handle everyday trash, recy...
Lawn Care and Yard Maintenance
Depending on your rental and lease, you may be responsible for some or all of the lawn and yard care. This article explains what that typically includ...
Maintenance & Safety
Maintenance Requests
If something in your home isn’t working properly, let us know right away so we can fix it. The easiest way to request maintenance is through DoorLoop...
Lockout Service
If you get locked out, we can help — but there’s a $100 lockout fee , and after-hours service may take longer to arrange. The first lockout is free. ...
Installing a Satellite Dish
Satellite dishes may be installed only with approval and within agreement restrictions. Check your agreement. Call us before scheduling installation. ...
Portable A/C Guidelines
Portable A/C units may be allowed with restrictions. Read your agreement. Contact us with the type and installation plan. Improper setup can damage wi...
Lead-Based Paint Information
Some properties may contain lead-based paint. Download & read the lead-based paint disclosure and EPA brochure. Take precautions when disturbing paint...
Candles & Open Flames
Candles, incense, hookahs, and other open flames or burning materials are not allowed in your unit. Open flames are a fire hazard, can cause smoke dam...
Clear Exits & Pest Prevention
Keep all exits clear and maintain cleanliness to prevent pests. Blocked exits can be dangerous in an emergency, and poor cleanliness can attract pests...
Car Repair & Washing Policy
No car repairs or washing are allowed on the property. Fluids and runoff can damage surfaces, landscaping, and the environment. Use a licensed auto sh...
Smoke & Carbon Monoxide (CO) Alarms
Your home is equipped with smoke and carbon monoxide (CO) alarms for your safety. These devices must remain operational at all times. Working alarms c...
Mold & Moisture Prevention
Preventing mold growth is a shared responsibility. Oregon’s damp climate makes mold and mildew common. Proper ventilation, temperature control, and re...
Window & Screen Safety
Screens are for keeping bugs out, not people in. They’re not strong enough to stop a fall. Please be extra careful with open windows, especially if yo...
Emergency Maintenance Procedures
Most maintenance issues can be handled during normal business hours. Some, however, can’t wait. This article explains what counts as an emergency, wha...
Moving Out
Moving Out Without Surprises
To end your lease, give us 30 days’ written notice . The notice can be sent as an email or text message. Following these steps means fewer surprises,...
How We Handle Your Security Deposit
We want you to receive your full security deposit refund — and we’ll return it within 30 days after you move out and return your keys. Your security d...
Abandonment & Belongings Left Behind
When your lease ends, make sure to take all your things with you. Anything left behind is considered abandoned, and we have to handle it according to ...
Ending Your Lease & Required Notice
If you’re renting month-to-month, you need to give at least 30 days’ written notice. If you’re on a fixed-term lease, you’ll need to give at least 30 ...
Move-Out Refund Policy
When you give notice to move out, you’re responsible for rent through the 30-day notice period. However, if you vacate earlier, you may qualify for a ...
