Tenant Transition Letters (template)

When Furlo Property Management takes over managing your property, your tenants need a friendly, professional message from you (the property owner). This reassures them that nothing is slipping through the cracks, explains the change, and introduces us as their new day-to-day contact.

Tenants are more likely to cooperate and feel confident when they hear the news directly from you. It also makes the introduction of Furlo Property Management smoother — they know the change is intentional and supported by you.

Subject: New Property Management for [Property Address]

Hello [Tenant Name],

I wanted to let you know about an upcoming change. Starting [Date], I’ve partnered with Furlo Property Management to handle the day-to-day management of your home at [Property Address].

This change is designed to give you more support and quicker responses for things like rent payments, maintenance requests, and general questions. Furlo Property Management has a strong reputation for professionalism and care, and I’m confident you’ll be in good hands.

Here’s their contact information:

• Phone: 541-791-6303

• Email: hello@furlo.com

• Office Hours: Mon–Sat, 8am–5pm

What to Expect Next:

• You’ll receive instructions on how to pay rent through FPM's system (DoorLoop).

• You’ll also get details on how to submit maintenance requests and who to contact for emergencies.

• For now, please continue paying rent as usual until you hear otherwise.

If you have any questions during this transition, you’re welcome to reach out to me, but going forward, Furlo Property Management will be your primary point of contact.

Thank you for being a valued tenant. I’m excited about this change and believe it will improve your experience living at [Property Address].

Warm regards,

[Your Name]

• Personalize the letter with tenant names and property address.

• Send it after the 1st of the month to avoid rent confusion.

• Use a warm, reassuring tone — you’re affirming the relationship and handing them off with trust.

• What We Need From You to Start Management – Why tenant info and leases matter.

• How We Onboard Your Property – Step-by-step process of transitioning.

• Furlo Property Management Responsibilities – How we handle communication with tenants.