How We Handle Your Security Deposit

Edited

Overview

We want you to receive your full security deposit refund — and we’ll return it within 30 days after you move out and return your keys.

Deposit Amount

  • Your security deposit is listed in your lease (and confirmed in our move-out email).

  • Any deductions will be itemized.

Why It Matters

Knowing what’s expected helps you avoid deductions and ensures a fair, timely refund.

Deposit Amount

  • Listed in your lease and confirmed in your move-out email.

  • Any deductions will be itemized.

Refund Timeline

  • Starts once all keys are returned.

  • If you move out early and we rent the unit before your official end date, we’ll reimburse you for unused days at the daily rental rate.

How to Protect Your Refund

  • Follow the Move-Out Without Surprises checklist.

  • Return all keys.

  • Ensure the home is clean and free of damage beyond normal wear and tear.

  • Ask us for professional cleaner recommendations if needed.

What We Deduct

  • Carpet cleaning (always).

  • Damages beyond normal wear and tear.

  • Missed cleaning tasks.

Form of Refund

Refund mailed within 31 days as one check payable to all current tenants.

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