How We Handle Maintenance

We manage all aspects of property maintenance, from routine fixes to major repairs. Our role is to keep your property in good condition, protect long-term value, and minimize tenant turnover.

Well-maintained homes rent faster, keep tenants longer, and protect your bottom line. Owners who underfund maintenance often face bigger bills later, plus higher vacancy and tenant complaints.

• Routine Maintenance (covered from your reserve):

  • Minor plumbing fixes (leaky faucet, running toilet)

  • Light electrical issues (outlets, switches, fixtures)

  • Appliance repairs or replacements

  • General wear-and-tear items (caulking, paint touch-ups, blinds)

  • Landscaping, pest control, trash removal

• Major Repairs (require owner approval if above an agreed amount):

  • Roof repair or replacement

  • HVAC system replacement

  • Foundation, plumbing, or electrical system upgrades

  • Capital improvements (kitchens, flooring, siding)

1. Tenants report issues through DoorLoop (with photos/videos).

2. We triage: routine repairs are scheduled right away; major items are flagged for your approval.

3. We use trusted vendors and negotiate fair pricing.

4. You’ll see costs clearly on your monthly statement.

1. Owner Responsibilities – Why timely funding matters.

2. Furlo Property Management Responsibilities – How we manage vendors and inspections.

3. Owner Fees Explained – Coordination fee for major repairs.